Platform Update: Banking Infrastructure Transition

We want to share an important update regarding Adesic platform operations.

Over the past several months, Adesic has experienced significant growth in transaction volume as more users utilize the platform for digital asset transactions. To support this growth and ensure the long-term reliability of our infrastructure, we are currently transitioning our banking infrastructure and establishing relationships with new banking partners.

As a result, fiat deposits and withdrawals are temporarily paused while we complete this migration.

At this time, we do not yet have a confirmed timeline for when services will resume. Our team is actively working to restore platform functionality as quickly as possible.

Safety of Customer Funds

Adesic does not custody customer funds. Users only send funds when initiating transactions, and there are currently no transactions in flight.

No customer funds are affected by this transition.

Important Notice

Please do not send funds to any previously provided bank deposit instructions.

Those bank details are no longer active, and transfers sent to them may not be recoverable.

If you were planning to initiate a transaction, please wait until we confirm that services have resumed and updated deposit instructions are available.

What Happens Next

Our team is actively working with new banking partners to restore fiat on- and off-ramp functionality as soon as possible.

Once services are restored, we will notify all users and provide updated deposit instructions.

Questions or Support

If you have any questions or need assistance, please contact our team at: support@adesic.com

We appreciate your patience and continued support as we scale the Adesic network.